❓ Frequently Asked Questions
Answers to all your questions about zbajie
From opening an account to bonuses, payments, games, and security — the zbajie FAQ page provides detailed answers to all the important questions from Bangladeshi players.
Welcome to zbajie. On this page we have organized the most common questions from Bangladeshi players into five categories — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. Click on any question below to see the detailed answer. If you do not find the answer to your question, contact our 24/7 live chat support.
Account and Registration
To open an account at zbajie, you need your name, an active mobile number, date of birth, and a strong password. The registration process is conducted entirely in Bengali and takes only a few minutes. Register with accurate information — it will be useful for verification when you withdraw funds in the future.
zbajie is only for those aged 21 or above. We are committed to preventing underage gambling. Date of birth is verified during registration. If an account is found to be used by an underage person, it will be closed immediately.
No, one person can only hold one zbajie account. Attempting to create multiple accounts using the same mobile number or identity may result in those accounts being closed and bonuses being cancelled. Use a single account for a fair and honest experience.
If you forget your password, go to the zbajie Login page and use the "Forgot Password?" option. A verification code will be sent to your registered mobile number. Use the code to create a new password. If the problem persists, contact our 24/7 live chat support.
Yes, zbajie is fully mobile-friendly. The site can be easily used from the browser of any smartphone or tablet. Without downloading a separate app, you can enjoy full gaming, betting, deposit, and withdrawal features from Android or iOS devices.
Deposits and Withdrawals
When depositing from bKash to zbajie, the balance is generally added within a few minutes. Please ensure the payment is made to the correct account via the bKash app or by dialing *247#. If the balance does not appear within 15 minutes, contact live chat support with your transaction ID.
The minimum deposit at zbajie is ৳300 and the minimum withdrawal is ৳500. This limit is the same for all payment methods — bKash, Nagad, Rocket, and Upay. Before depositing any amount, make sure your mobile wallet has sufficient balance.
Yes, zbajie supports four popular mobile banking methods in Bangladesh — bKash, Nagad, Rocket, and Upay. You can deposit using any one of them at your convenience. The minimum deposit is ৳300 for all methods.
A successful withdrawal request at zbajie is generally processed within 1 hour. If the wagering conditions are met and the account is verified, the money arrives in your mobile wallet quickly. In special cases where verification is required, it may take a little longer.
zbajie itself does not charge any deposit or withdrawal fees. However, bKash, Nagad, or Rocket may apply their own transaction charges — these are determined by the respective mobile banking service's policy. Check the charges in your wallet app before making a transaction.
Games and Rules
To bet on BPL matches, first log in to zbajie, go to the Sports Betting section, and select Cricket. There you will find a list of ongoing or upcoming BPL matches. You can place bets on various markets including match result, toss, highest run scorer, or top wicket taker. Check the odds carefully before confirming your bet.
RTP, or "Return to Player", is a statistical indicator of what percentage of total bets a slot game theoretically returns over the long term. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 bet — however, this is a long-term average and results may vary each session. All slot games at zbajie ensure fair play.
Yes, zbajie's live casino games run well on mobile. The live tables from Ezugi and Evolution Gaming are mobile-optimized, so the full experience is available on a smartphone. A 4G or Wi-Fi connection is recommended for better streaming quality.
Aviator (Spribe) is a crash-style game where a plane starts flying and a multiplier keeps increasing. You need to "cash out" before the plane crashes. The longer you wait, the higher the reward, but if it crashes you lose your bet. The game uses Provably Fair technology, so the result of each round can be verified.
Yes, live betting is available at zbajie for IPL, T20 World Cup, and international cricket matches. Odds change after every over during a match, which is a great opportunity for experienced bettors. More markets are available for major ICC tournaments. Go to the Cricket section to view live matches.
Bonuses and Promotions
The zbajie welcome bonus is a 150% bonus on the first deposit, up to a maximum of ৳20,000. For example, if you deposit ৳1,000 you will receive a ৳1,500 bonus, making your total balance ৳2,500. A 20x wagering requirement must be met for this bonus. The bonus funds will be withdrawable only after the conditions are fulfilled.
A 20x wagering requirement means you must place bets totalling 20 times the bonus amount before withdrawing. For example, if you received a ৳1,500 bonus, you must complete a total of ৳30,000 (1,500 × 20) in bets. Once this condition is met, the bonus funds can be withdrawn directly. The contribution of bets may vary across different games.
zbajie's VIP program has 5 levels — Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback is available at each level: up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, 0.8% at Platinum, and 1.0% at Diamond. Play regularly to gradually move up to higher levels and enjoy more benefits.
Generally, the welcome bonus is available only once — at the time of the first deposit. To receive bonuses again, check zbajie's ongoing promotions and recurring offers. VIP members regularly receive special offers. Ask on live chat for information on current promotions.
If the wagering conditions are not met within the specified time, the bonus funds are automatically cancelled. However, your own deposited money (real balance) remains unchanged — only the bonus portion is removed. See the terms and conditions page for details on bonus validity and conditions.
Security and Responsible Gaming
Yes, zbajie uses SSL encryption technology to keep all personal and financial information secure. Your information is not shared with third parties. Read our privacy policy for more details. We give the highest importance to protecting your information as a safe and reliable platform.
zbajie gives the highest priority to responsible gaming. If you feel gaming is becoming difficult to control, you can request self-exclusion (pausing your account yourself), a deposit limit, or a temporary account break through live chat. Visit our responsible gaming page to learn more.
Self-exclusion is a protective measure that prevents you from using your account for a specified period. During this time you will not be able to log in or place bets. Your existing balance remains safe. After the exclusion period ends, the account can be reactivated upon request. It is completely confidential.
The zbajie support team provides assistance in Bengali 24 hours a day, 7 days a week. Click the live chat icon on any page of the site to get instant help. To contact by email, write to [email protected]. Always active according to Bangladesh Standard Time (BST, UTC+6).
zbajie uses games from top providers including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming. These providers are independently tested and ensure fair results through Random Number Generator (RNG) technology. Spribe's Aviator is Provably Fair certified. We are fully committed to fair play.
Still have questions? Contact support
Our Bengali-speaking support team is ready to assist you at all times. Get answers in just a few seconds on live chat.